The way people use traditional phone numbers hasn’t changed much through the years. Decades have passed and everyone still makes calls, sends and receives text messages and maybe use some other features like caller ID. But the truth is, landline telephony is becoming a little obsolete for both business and personal use.
There is a new technology on the rise that has drastically modified the way the world communicates, and is coming out of the virtual phones sector: VoIP telephony. With just few years on the market, this cloud-based telecommunication system has proved to have the full potential to expand the horizon of phone service consumers.
These four letters represent a system that brings businesses and internet users several advantages such as savings, greater flexibility, increased reliability and better call quality. But before learning different uses of VoIP numbers, let’s first get familiar with this concept.
Explaining VoIP
Short for Voice over Internet Protocol, it is a virtual phone service assigned to a user instead of a specific phone line. It uses data networks such as internet and internal enterprise Local Area Networks (LANs), allowing everyone to place calls over the internet, unlike traditional landlines that route calls through local telephone companies.
Since it is a broadband connection service, everyone is allowed to use it from any corner in the world. VoIP telephones help users to bypass phone company charges and provide unlimited phone lines, making communications easier, faster and more inexpensive.
These virtual numbers look and work the same as any other number, so there is really no technical knowledge required to use them, which makes this telephone service accessible to all. Let’s take a look at some of the many uses of VoIP numbers:
Make calls through any device
What is so great about VoIP calling is the support of a wide range of devices, which allows consumers to use this service without investing on any significant equipment. These virtual calls can be made from specialized devices with internet access and audio capabilities such as laptops, desktop computers, tablets, smartphones and even landlines by using an appropriate converter.
No matter the devices used, the calling experience will always be consistent across any of them.
Choose the number location
VoIP systems are best known for their high-quality and reliable service. Unlike conventional telephones, users can choose any area code for their VoIP numbers – inside or outside their own country. This feature allows to make long-distance calls without getting over charged, which can be helpful for businesses that have more than one location.
Moreover, its portability allows users to move anywhere they want and take their phones with them – VoIP numbers can be used through standard internet connection, no matter the location. Companies can take advantage of this feature by keeping connections with long-distance customers, which helps them to expand their business beyond their actual physical location.
Get multi-device calls
VoIP phone systems offer a feature where users can get calls through multiple devices simultaneously, or even one after the other. This way, people can be reached through a phone call in every way possible.
This generates many benefits to businesses as they can significantly improve their customer service by ensuring calls are answered, no matter where the attendants are. With traditional phone lines, it is most likely to have calls ended up in voicemail whenever they can’t be taken.
Classify calls
Virtual telephone numbers are quite suitable for users who want to separate personal calls from their business ones, since they include features like
- Auto-attendants – which answer incoming calls and send them to the desired extension using call routing rules.
- Voicemail – which offers automated transcriptions that turn voice messages into emails.
- Fax Online – which allows users to send and receive calls and messages via an email address or a traditional fax machine.
The virtue of having a VoIP phone is that there is no need to have many devices assigned to it, ones for particular usage and others for work.
Make conferences and video calls
With VoIP, users can create different virtual conference rooms, where each call supports unlimited number of participants from many locations. Along with this feature, businessmen and internet users can send files, chat messages, share presentations and desktops. Moreover, video chats are also permitted for users with fast and stable internet connection, so that all of this data can be hosted.
Record your calls
Regardless of the need, virtual phones can record and store calls in an audio format that can easily be replayed for future necessities. Depending on the VoIP service, calls can either be recorded for company or individual purposes – some even offer cloud storage space so that users don’t use valuable space on the network.
Recording calls is very helpful in customer service or sales environments in order to save important conversations.
Send and receive messages
Nowadays, internet users prefer sms features over phone calls and emails. Most VoIP service providers offer instant messaging from any part of the world between devices with a virtual phone system incorporated.
Not only is this feature useful for businesses that want to set up marketing campaigns through sms, but for netizens who seek to create and validate via text message their online accounts in different platforms like Facebook, Telegram, Instagram, WhatsApp, Twitter, Gmail and Tinder – all of this can be done with Non-Fixed VoIP numbers.
Get familiar with this concept
Also known as Non-VoIP, they are phone numbers that are not associated with any physical address and are thus easily obtainable by users from every part of the world with just a quick sign up within a phone verification service provider’s website.
What is so great about Non VoIP numbers is that their independency of location allows users to verify accounts of all kinds from the comfort of their homes without being affected by possible geolocation regulations.
There is no doubt that virtual numbers are the ticket to the future of every single business. With very little investment, companies can create a concrete growth plan by the implementation of VoIP systems that will definitely help them accomplish their goals – as long as they determine in detail all the ideal components of their desired virtual telephonies.
Users must configure all the features needed to start taking advantage of all the benefits VoIP telephony brings. If a business grows rapidly enough with the use of a virtual phone system, it is totally recommended to foresee a good bandwidth or to invest a little on sophisticated network equipment.
It doesn’t matter if you want to use an online telephone service for residential purposes, for a small or big business, VoIP will always have great features for every possible purpose.
Without a doubt cloud-based telephony is being used by many every day. Don’t look for a world-class phone system no more. Easily improve your life in ways you never imagined!
